Help guides

Guides, tips and tricks on all things MTDsorted and digital tax.

Data protection and security

Making Tax Digital

Transactions

How do I register my company for Making Tax Digital for VAT?

Making Tax Digital

How do I submit a VAT return?

Import your VAT return from a spreadsheet

Common Error: The remote endpoint has indicated that no data can be found

Making Tax Digital

How can I link my Government Gateway account to MTDsorted?

Setting up your company

Resyncing your VAT obligations

Is MTDsorted a bridging software?

What is a bridging software?

Making Tax Digital

How do I pay my VAT bill?

Making Tax Digital

How do I register my company?

Common Error: Your company is not yet subscribed to Making Tax Digital or your VRN does not match your Government Gateway information.

Making Tax Digital

What does "these credentials do not match our records" mean?

What is the tax overview?

Why do I need to authorise my location?

Data protection and security

Is there a demo?

Do I need to install anything?

What is a system alert?

Does MTDsorted work with Apple Numbers?

How do I close my MTDsorted account?

How do permissions work in MTDsorted?

How do I edit a submitted VAT return?

How do I disable the VAT submission reminder emails?

How do I create a managed company?

How can I verify an email from MTDsorted is genuine?

Data protection and security

Can I submit my VAT return before the VAT period has ended?

Can MTDsorted Support file a VAT return on my behalf?

How to create a .EML or .MSG file

What does BETA mean?

How can I update my paid subscription?

How can I cancel my paid subscription?

Making Tax Digital error - CLIENT_OR_AGENT_NOT_AUTHORISED

Making Tax Digital

How can I import my existing transactions?

How do I contact support?

Why is my VAT return in draft?

Is MTDsorted free?

I've deregistered for VAT, what should I do now?

Making Tax Digital

When do shared invoice page links expire?

Do you support the flat rate scheme?

How can I exclude a transaction from the VAT return calculations?

How can I see which transactions are included in the VAT return calculation?

Do you have a contact telephone number?

How do I convert my Excel spreadsheet to a CSV file?

I've found a bug, how do I let you know?

Does MTDsorted have an API?

How can I upgrade my account?

Is the company counter on your homepage live?

I've got a suggestion or an idea for a new feature, how do I let you know?

What are the transaction categories?

Do I need a template to upload transactions?

Do you support Corporation Tax?

Making Tax Digital

Does MTDsorted support webhooks?

How can I create a webhook?

How can I see webhook logs?