Help guides

Guides, tips and tricks on all things MTDsorted and digital tax.

Data protection and security

Making Tax Digital

Transactions

How do I register my company for Making Tax Digital for VAT?

Making Tax Digital

How do I submit a VAT return?

Import your VAT return from a spreadsheet

What does "these credentials do not match our records" mean?

Common Error: The remote endpoint has indicated that no data can be found

Making Tax Digital

How can I link my Government Gateway account to MTDsorted?

Setting up your company

Resyncing your VAT obligations

How do I pay my VAT bill?

Making Tax Digital

What is a bridging software?

Making Tax Digital

How to create a .EML or .MSG file

Is MTDsorted a bridging software?

How do I register my company?

Common Error: Your company is not yet subscribed to Making Tax Digital or your VRN does not match your Government Gateway information.

Making Tax Digital

How do I edit a submitted VAT return?

What is the tax overview?

Why do I need to authorise my location?

Data protection and security

Is there a demo?

How do I close my MTDsorted account?

Do I need to install anything?

What is a system alert?

Does MTDsorted work with Apple Numbers?

How can I verify an email from MTDsorted is genuine?

Data protection and security

How do permissions work in MTDsorted?

How do I disable the VAT submission reminder emails?

How do I create a managed company?

Can I submit my VAT return before the VAT period has ended?

Can MTDsorted Support file a VAT return on my behalf?

How can I cancel my paid subscription?

What does BETA mean?

I've deregistered for VAT, what should I do now?

Making Tax Digital

Making Tax Digital error - CLIENT_OR_AGENT_NOT_AUTHORISED

Making Tax Digital

How can I update my paid subscription?

How can I see which transactions are included in the VAT return calculation?

Is MTDsorted free?

How can I import my existing transactions?

Why is my VAT return in draft?

When do shared invoice page links expire?

Do you support the flat rate scheme?

How do I contact support?

How can I upgrade my account?

Do you have a contact telephone number?

How do I convert my Excel spreadsheet to a CSV file?

How can I exclude a transaction from the VAT return calculations?

Do I need a template to upload transactions?

What are the transaction categories?

Is the company counter on your homepage live?

I've found a bug, how do I let you know?

Does MTDsorted support webhooks?

Does MTDsorted have an API?

I've got a suggestion or an idea for a new feature, how do I let you know?

Do you support Corporation Tax?

Making Tax Digital

How can I create a webhook?

How can I see webhook logs?

How can I switch to another managed company?